Results of the newest version of the J.D. Power automotive dependability study has been released, and Ford and GM are sitting quite, reports the Detroit Free Press. Four of the top ten brands placed in the J.D. Power and Associates study belong to Ford or General Motors. Overall, automotive reliability in the study was at the highest level since J.D. Power began the reliability study in 1990.
Great time for dependability
The global automotive industry is still looking to reclaim its previous place of glory in the public spotlight, and the reliability results are a step in the right direction, noted J.D. Power and Associates Vice President of Global Automotive, David Sargent.
"The fact that almost every brand improved ... at a time when the industry was really hurting is impressive and frankly surprising," he told the Detroit Free Press during an interview.
Behind both Lexus and Porsche were U.S. car makers such as Cadillac, which got the 3rd lowest total dependability score. The J.D. Power study showed that automotive brands Lincoln, Ford and Buick did pretty well though. The three brands got positions six through eight in the study.
Based on troubles for 100 cars
The J.D. Power and Associates study was done by looking at 100 vehicles and trucks from 2009 to present day. It is done this way in order to determine the long-term automotive dependability of the different vehicles. The study showed that there were 132 problems for every 100 vehicles.
According to Sargent, the automotive reliability improvement is "surprising," particularly since the recession and waves of recalls have impacted many major car manufacturers. Auto sales in 2009 were at their lowest since 1970, which put severe pressure on the entire industry.
Lowest was Chrysler
Ram, Jeep, Dodge and Chrysler got really bad scores in the reliability test, although they did have better scores than the previous year's survey answers. Chrysler, unable to get over its 2009 bankruptcy, did the worst. It came in last on the study.
"There is no getting away from the fact that they are the four lowest ranking brands," said Sargent. "(Yet) the vehicles that they are bringing out now are significantly better than the vehicles they were building a few years ago."
Automakers from Japan do well
There were eight models under Toyota that got first or tied for first in their automobile class. The Toyota brands, Toyota, Lexus and Scion, were all in the top 10 in the J.D. Power and Associates survey. Scion did particularly well with a decrease from 166 per 100 cars to 111 per 100 cars.
"This is something Toyota has demonstrated over many years - it's pretty impressive," Sargent said. "What's a little new this year is Scion, which improved significantly."
Great time for dependability
The global automotive industry is still looking to reclaim its previous place of glory in the public spotlight, and the reliability results are a step in the right direction, noted J.D. Power and Associates Vice President of Global Automotive, David Sargent.
"The fact that almost every brand improved ... at a time when the industry was really hurting is impressive and frankly surprising," he told the Detroit Free Press during an interview.
Behind both Lexus and Porsche were U.S. car makers such as Cadillac, which got the 3rd lowest total dependability score. The J.D. Power study showed that automotive brands Lincoln, Ford and Buick did pretty well though. The three brands got positions six through eight in the study.
Based on troubles for 100 cars
The J.D. Power and Associates study was done by looking at 100 vehicles and trucks from 2009 to present day. It is done this way in order to determine the long-term automotive dependability of the different vehicles. The study showed that there were 132 problems for every 100 vehicles.
According to Sargent, the automotive reliability improvement is "surprising," particularly since the recession and waves of recalls have impacted many major car manufacturers. Auto sales in 2009 were at their lowest since 1970, which put severe pressure on the entire industry.
Lowest was Chrysler
Ram, Jeep, Dodge and Chrysler got really bad scores in the reliability test, although they did have better scores than the previous year's survey answers. Chrysler, unable to get over its 2009 bankruptcy, did the worst. It came in last on the study.
"There is no getting away from the fact that they are the four lowest ranking brands," said Sargent. "(Yet) the vehicles that they are bringing out now are significantly better than the vehicles they were building a few years ago."
Automakers from Japan do well
There were eight models under Toyota that got first or tied for first in their automobile class. The Toyota brands, Toyota, Lexus and Scion, were all in the top 10 in the J.D. Power and Associates survey. Scion did particularly well with a decrease from 166 per 100 cars to 111 per 100 cars.
"This is something Toyota has demonstrated over many years - it's pretty impressive," Sargent said. "What's a little new this year is Scion, which improved significantly."
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